In this section we explain:
1a. We collect information directly from you when you are asked to provide personal details about yourself, including but not limited to when you: 1. purchase products or services from us whether in store, online, by phone or elsewhere;
1b. We collect information indirectly from you when you use the Services, including but not limited to when you:
1c. We collect information about you from other sources, including but not limited to:
2. We collect such information as:
3a. We may use and analyse information about you in order to:
3b. We may disclose your information:
3c. We retain information only for as long as we need it. In relation to the following information we are required to retain it for not less than six months and not more than two years after you have been a customer of SkineeRino in order to ensure that this information is available for the purpose of the investigation, detection and prosecution of serious crime:
4. We can supply certain types of personal information on request: including but not limited to billing, name and address, escalator package.
Requests should be made in writing and include your name, mobile telephone number and proof of your identity (such as a photocopy of your passport, birth certificate or driving licence) and address (for example, a copy of a utility bill or bank statement), and the information you require. We’ll charge you £10 to cover the administrative cost of supplying the requested information. If we hold any inaccurate information about you, please tell us and we will correct it.
Our address is:
Office 19, Sandfields Business Centre,
We will keep this policy under review and any changes made from time to time will be posted on this page.
Data Security Procedures
Security of Communications
Please be aware that communications over the Internet, such as e-mails and web-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. SkineeRino cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
Media Messaging If you are registered with SkineeRino, any Media Messages you send to an email address, including Media Messages from your phone and messages from SkineeRino, may include personal details such as your registered first name and last name, your phone number or email address which will be displayed in the ‘from’ field of the message.
SkineeRino Chat rooms and Opinion Forums You are reminded that chat rooms and opinion forums are for public discussion. Any personal information that you choose to supply when you participate in these discussions is widely accessible. Never reveal any personal information such as your telephone number, postal or email address when you participate in these discussions.
Users 16 and Under
If you are aged 16 or under, please get your parent or guardian’s permission before providing any personal information or before taking part in any SkineeRino discussion. Users without this consent are not allowed to provide us with personal information.
Co-Branded Micro Sites and Third Party Sites
Non-EEA Use of Information
The information you provide to us may be passed to third parties located outside the European Economic Area. Countries outside the European Economic Area do not always have strong data protection laws. However we will always take steps to ensure that your information is used by third parties in accordance with this policy. Additional terms and conditions may be presented when signing up for specific products and Services.
Marketing Information from Third Parties
A “cookie” is a piece of information, like a tag, which some websites create on your PC/mobile phone which identifies your PC/mobile phone whenever you visit that website. In order to provide you with the best possible online experience, SkineeRino may create cookies when you visit the SKINEERINO site. In order to help you, cookies may be used to:
You have the ability to accept or decline cookies. Most PCs automatically accept them but you can modify your browser settings to decline if you so wish – click here to switch off cookies on your browser. If you decline cookies, some aspects of the SkineeRino site may not work on your PC/mobile phone and you may not be able to access areas you want on the website. For this reason we recommend that you accept cookies. If you select the ‘Remember Me’ function, where it is available, for any return visits, you will need to have cookies enabled on your browser.
Finally, please note that advertisers and other third parties may use their own cookies or action tags when you click on their advertisement or link to their website or service, on or from our website. These third parties are responsible for setting out their own cookie and privacy policies.
Security, Location Information
Some web and mobile telephone Services that you use from your SkineeRino mobile may require us to disclose information about the location of your mobile phone to third parties. By using location-based Services you consent to SkineeRino disclosing your information to third parties who provide you with the service. The information that we provide to third parties will be an approximate location only. However, if you do not wish your location to be disclosed for some or all Services, please call our Location Services Privacy Controller (LSPC). If you have contacted the LSPC and decided to withhold your location information you may not be able to access certain Services that require this information. You can control how the location of your mobile is used to provide you with Services by dialling the SkineeRino Location Services Privacy Controller.
How To Avoid Receiving Spam
Think before you give out your e-mail address try to avoid giving your main e-mail address on web sites, chat rooms, newsgroups or to companies. There are many places online that provide free e-mail accounts. You could set up a separate account to use when signing up to an Internet service, or for online shopping. This way your main e-mail address cannot be “harvested” by spammers. Avoid forwarding chain letters or petitions. These lists of addresses can be used by spammers.
Never reply to Spam. This includes the notorious “click here to unsubscribe” trick. While it looks as if you are being given a chance to opt out of receiving further unsolicited e-mail, in fact you will be letting the spammer know that your e-mail address is active, leading to yet more Spam being sent. Don’t click it – just delete the e-mail. You should also avoid trying to Spam the spammers, you will end up being blacklisted as a spammer yourself.
Blocks and Filters Your Webmail has simple Spam blocking features already. Have a look for the pages on “spam” or “junk mail” in the ‘Help’ section of the Webmail service. If you are downloading emails onto your home PC, then email your Internet Service Provider or search their website to find out about Spam blocking services they may offer. There are various software programs to help you block Spam.
To prevent cold calling to your mobile phone, you should register your number with the Telephone Preference Service. Visit www.tpsonline.org.uk
The following services: broadband Internet connection and access, modem and associated cables and filter(s) lease services, IP address services, maintenance and support services, and such other services as are agreed in a broadband order or as SkineeRino may agree to provide you from time to time under the broadband contract.
The international system of interconnected computer networks utilising standard protocols and procedures to transmit electronic data.
The electronic communications system by which we make Services available in the United Kingdom.